There has been a policy change regarding DESIGN AND TECHNICAL SUPPORT CONSULTATIONS – to schedule an appointment with a solar application engineer, click HERE.
Order Pickup: We highly encourage customers to schedule a pickup for the fastest service. Please email customerservice@solar-electric.com with your order number and a date and time that works for you so we can prepare your order.
Our sales team and customer service representatives are available by phone, email and website chat (technical sales).
NAZ Solar Electric
3695 E Industrial Drive
Flagstaff, AZ 86004
Hours of operation Monday - Friday (Mountain Standard Time (MST) | What time is it in AZ?)
Toll Free: (800) 383-0195 | Local: (928) 526-8017 | Fax: (928) 527-0729
Sales and Technical Support:
- 7:00 am to 5:00 pm
- sales@solar-electric.com
- * Appointments are required to meet with a sales engineer.
Customer Service:
- 8:00 am to 4:00 pm only
- customerservice@solar-electric.com
- NAZ Returns Policy
Warehouse / Order Pick up:
- 8:00 am to 3:00 pm
- * Please note that orders can only be picked up during our warehouse hours.
- * Please call in and schedule a pick up date and time to prevent delays.
Walk-in policy change
To provide the best experience for our customers, our walk-in policy for design and technical consultations has been updated. Walk-in equipment purchasing is still available
We always recommend calling our office at 1.800.383.0195 to speak with a member of our team for the fastest service for both design and technical support.
Design Consultation
If you would like to work with an application engineer, we encourage you to make an appointment. Please use the Calendly link below to request an appointment time. You can choose in-person (at our office in Flagstaff, AZ) or a phone consultation. If choosing a phone consultation, a member of our team will call you on the date and time requested.
Technical Support Consultation:
If you need technical support for equipment you have purchased from NAZ Solar Electric, we encourage you to set up a technical support consultation. Be sure you follow the installation manuals included with your equipment during installation. Please have a volt meter available and the ability to use it when you speak with a tech support engineer.
Please note that in-person technical support is a sit-down appointment in our Flagstaff offices. We do not do home visits and we can not enter vehicles brought to our location. Please choose a phone or in-person consultation below.
Order Pick up:
Order Pickup: We highly encourage customers to schedule a pickup for the fastest service. Please email customerservice@solar-electric.com with your order number and a date and time that works for you so we can prepare your order.
Social Media Accounts:
If you email us via the contact form, your message will be forwarded to the appropriate department. Thank you!